FAQs
We provide cleaning services across your service area, e.g., London, Kent, Essex, and surrounding areas. Please get in touch with us to confirm if we operate in your postcode.
We offer a wide range of services including regular domestic cleaning, deep cleaning, end of tenancy cleaning, office and commercial cleaning, carpet and upholstery cleaning, and more.
Yes, all our cleaners are fully vetted, trained, and covered by public liability insurance for your peace of mind.
No – we bring our own professional-grade cleaning products and equipment. However, if you prefer us to use your products, we’re happy to accommodate that.
Kindly complete the get a quote page on our website. Once you get the quote, you can book easily by phone, or via email. We’ll confirm your booking and send all the necessary details. If you want to see your quotes online kindly register & log in.
No. However it’s advisable so we can give an accurate quote.
No, you don’t have to be present. Many clients provide access instructions or spare keys, and we’ll ensure your property is secure.
It depends on the size of your home and the level of cleaning required. We’ll give you an estimated time during booking.
Yes, we do our best to send the same trusted cleaner for your regular bookings.
Customer satisfaction is our top priority. If you’re unhappy with any aspect of the clean, contact us within 24 hours and we’ll put it right.
Yes, we provide flexible cleaning contracts tailored to your business needs—daily, weekly, or fortnightly.
Absolutely. We offer early morning, evening, and weekend cleaning to minimize disruption.
Yes, upon request we can use environmentally friendly and non-toxic cleaning products.
Yes, we offer specialised services including carpet cleaning, upholstery cleaning, and internal window cleaning.
We accept payments by bank transfer, payment link depending on your preference. However, there’s a little service charge fee for payment link.
Yes, we ask for at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations will incur a fee.
Yes, regular customers receive discounted rates—please ask for our subscription or refer a friend packages.